DATA PORTAL
Eurofins Central Laboratory deploys a real-time Laboratory Information Data Portal called Fetch for Investigator Sites and Sponsors to have access to the data for their site -respectively study- via a personal user account.

The main purpose of Fetch is to provide 24 hours secured access to authorized data reports and clinical trial information. Access to Fetch is secured using an encrypted connection (https). Fetch allows standardized global reporting of laboratory data to Investigators, Sponsors and CROs. Different access levels are deployed to accommodate Sponsors, Monitors and Investigators. PDF investigator reports and alert reports are available, as well as the results and the option for result trend reports.

Investigator manuals are also available for upload in our Fetch portal at a role level, i.e. by the sponsor, CRA, Investigator and we are enhancing the portal to include at an individual level.

MOBILE APP
Investigator Sites and Sponsors can also access alert and clinical reports on their mobile devices with our Mobile App “Eurofins Fetch” which is available for download in the Google Play Store for android devices and Apple App Store for IOS devices.

ONLINE LABORATORY REQUISITION AND QUERY RESOLUTION
Embedded within Fetch, Eurofins utilizes a web based tool called EzRF, which allows the Clinical Sites to directly enter sample details into the Eurofins Central Laboratory LIMS systems, thereby bypassing the need for paper based request forms or manifests. EzRF is able to immediately detect discrepancies of data entries and via built-in logic checks, captures a resolution in real time, anything from an incorrect date of birth to the incorrect samples being collected.
We have validated with controlled studies (same protocol, 50% sites utilize EzRF, 50% of sites use paper based requisitions) an 80% reduction in query generation. EzRF will also maintain a record of samples that are being temporarily stored in the Physician’s offices for a later shipment, so that at any time, the Project Manager or Client can query the database to see where their samples are.

EzRF also provides bold innovation in regards to specimen traceability and tracking. In many of the global clinical trials supported by Eurofins Central Laboratory, the samples are truly distributed. For example, it is common to have five samples at a clinical site in Buenos Aries, ten in Bangkok, two in Manhattan, and two thousand in each of Eurofins Central Lab’s four facilities and everywhere in between. Utilizing a tool such as EzRF enables the PM and or the Client to know where the samples are at any time and facilitates effective management of the sample sets. Further, as discrepancies or missing samples are detected in real time, EzRF saves a significant amount of time in reconciliation, which allows reduction in database lock timelines and reduction in study budgets.

In addition to the benefits of EzRF, we deploy a global Investigator Services team to address missing and incorrect demographic information, missing samples, ambiguities of received materials, as needed. Within 24 hours of generation the query will be sent via email to the contact person at site as well as the CRA/Monitor.

INNOVATIVE TOOLS AND DATA MINING
Our standard data reports, or Project Status Reports (PSR), including customized study dashboard, are deployed and include the following: Lab Kits Supplied, Lab Kits Available (assumed), Specimens collected and shipments, Sample Location, Samples in storage and tested, sample quality (lost data), open and escalated queries, invoices issued, Budget status and financial health of your protocol, panic alerts issued, site compliance trends, event and financial forecasting.

Client or protocol specific reports can include:
• Lab Kit Shipment trackers
• Lab Kit Expiration trackers
• Assay specific trend reports
• Inclusion/Exclusion criteria reports
• Delta value reports

DATA INTEGRATION
We believe in the value of integrated data, combining not only the datasets from Eurofins Central laboratory and all Eurofins Biopharma Services specialty laboratories, but if granted access to Sponsor EDC platforms or 3rd party direct contracted specialty laboratories, comparing relevant data points across all platforms. We have validated this increases specimen reconciliation and visibility, accelerates overall query resolution and expedites data base lock.

PORTAL CUSTOMIZATION
Study specific documentation can be uploaded to the Fetch Portal upon Client preference to customize their experience. Documentation includes PSR and Dashboards, Study specification document Blueprint, Investigator Manuals and more.